Privacy Policy
Introduction:
Welcome to YDEM TRAVEL, your dedicated partner in exploring new horizons. We respect your privacy and are committed to protecting your personal information. This Privacy Policy provides detailed information on how we collect, use, share, and protect your data.
Our Commitment to Your Privacy:
Your privacy is paramount at YDEM TRAVEL. We strive to secure your personal information and promise transparency in its use, ensuring you remain informed and in control of your data.
Information We Collect:
Personal Information: When you utilize our services or interact with our website, we may ask for personal details such as your name, email address, telephone number, travel preferences, and any other information that you choose to provide. This information enables us to tailor our services to your needs and preferences.
Non-Personal Information: We automatically collect non-personal information such as browser type, operating system, internet service provider, and IP address. This data helps us to optimize our website's performance and user experience.
Use of Your Information:
The information we collect from you may be used to:
- Process your travel bookings and provide the personalized services you request.
- Communicate with you about your travel plans, any changes, or service enhancements.
- Send you promotional materials, offers, and information on products and services, as well as newsletters, unless you have opted not to receive such communications.
- Improve our website, customer service, and service offerings.
Cookie/Tracking Technology:
Our website utilizes cookies and tracking technology to personalize your experience and collect aggregate information on website usage. This technology helps us to understand user behaviors and needs, improve our website, and enhance service delivery. Please be assured that no personal information is collected via cookies unless you have explicitly submitted that information to us. If you prefer not to enable cookies, please adjust your browser settings accordingly, although this may affect the functionality of the website.
Sharing Your Personal Information:
We share personal information with third parties only when necessary to provide requested services, comply with legal processes, or protect the rights, property, or safety of our company, our customers, or the public. Whenever we share information, we ensure that strict confidentiality agreements are in place.
Data Security:
YDEM TRAVEL employs robust security protocols and technology to safeguard your personal data from unauthorized access or disclosure. Our protective measures include, but are not limited to, encryption, firewalls, and physical access controls to data centers.
Children's Online Privacy Protection:
We do not knowingly collect or store any personal information from individuals under the age of 13. If a child has provided us with personal information, we take immediate steps to remove such data from our records.
Third-Party Websites:
Our website may contain links to third-party sites, which have separate and independent privacy policies. We bear no responsibility for the content and activities of these linked sites and encourage our users to read the privacy statements of any other site that collects personal information.
Your Rights and Choices:
You have the right to:
- Access the personal data we hold about you.
- Request correction or erasure of your personal data.
- Object to the processing of your personal data.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority if you believe your data protection rights are violated.
We will respond to your requests within a reasonable timeframe and provide information on the actions we have taken.
Updates to This Policy:
We reserve the right to modify this policy at any time. All updates will be posted on this page along with their effective date. It is your responsibility to review our Privacy Policy periodically and be aware of any modifications.
Contact Information:
If you have any questions regarding this policy or our privacy practices, please contact us at hello@ydemtravel.com.
This Privacy Policy is effective as of February 1, 2024
